מדיניות פרטיות

Last updated: May 30, 2026

This store and website PLSD Depot (operated by PLSD LAB TECH LTD / פלסד לאב טק בע''מ) operates, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). PLSD Depot is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Voluntary Provision of Information

Under the Israeli Privacy Protection Law, 5741-1981, you are not legally obligated to provide us with personal information. The provision of your personal information is entirely voluntary and depends on your consent. However, please note that without certain information, we will not be able to process your orders, deliver products, or provide access to specific features of the Services.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information:

Contact details including your name, address, billing address, shipping address, phone number, and email address.

Financial information including credit card, debit card, payment card information, transaction details, and other payment details.

Account information including your username, password, security questions, preferences, and settings.

Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.

Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.

Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;

Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;

From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;

From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences, to send notifications, to process returns, and to create a customized shopping experience for you.

Marketing and Advertising. Subject to your explicit consent as required by the Israeli Communications (Telecommunications and Broadcasting) Law, 1982 (the "Spam Law"), we may use your personal information to send marketing, advertising, and promotional communications by email or text message. You may withdraw your consent and opt out of receiving such communications at any time.

Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment experience, detect and investigate possible fraudulent or illegal activity, and to secure our services.

Communicating with You. We use your personal information to provide customer support and to maintain our business relationship with you.

Legal Reasons. We use your personal information to comply with applicable law, respond to valid legal process, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes. Such circumstances may include:

With Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, data analytics, cloud storage).

With local Israeli service providers necessary for our operations, such as clearing companies and payment gateways for transaction processing, accounting firms for issuing tax invoices (heshboniot), and local courier services for delivery.

With business and marketing partners to provide marketing services, subject to your communication preferences.

When you direct, request us, or otherwise consent to our disclosure of certain information.

In connection with a business transaction, to comply with any applicable legal obligations, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. To learn more about how Shopify uses your personal information, you can visit the Shopify Consumer Privacy Policy.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. Information you provide on public venues or third-party social networking platforms may be viewable by other users.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about individuals under the age of 18. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.

Security and Retention of Your Information

Please be aware that no security measures are perfect. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. We retain your personal information for as long as needed to maintain your account, provide the Services, and resolve disputes. Furthermore, in accordance with Israeli tax laws, certain financial and transaction records (such as invoices and receipts) will be securely retained for a period of up to seven (7) years.

Your Rights and Choices

Depending on where you live, you may have rights under the Israeli Privacy Protection Law in relation to your personal information:

Right to Access: You have the right to request a review of the personal information that we hold about you.

Right to Correct or Delete: If you find that the information we hold about you is incorrect, incomplete, or outdated, you have the right to request that we correct or delete it.

Managing Communication Preferences: You may opt out of receiving promotional emails or messages at any time by using the "unsubscribe" option displayed in our communications or by contacting us.

You may exercise any of these rights by contacting us using the details provided below. We may need to verify your identity before we can process your requests.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in. When transferring data internationally, we rely on recognized transfer mechanisms to ensure your data is protected in accordance with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at store@palisadelab.io or plsd@palisadelab.io, or contact us by mail at:

PLSD LAB TECH LTD (פלסד לאב טק בע''מ)

Company Registration (ח.פ.): 517296331 Asher 13 Netanya, 4252464 Israel